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   FAQs - i*Trade@CIMB
 
     
i*Trade@CIMB
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1) How do I trade on i*Trade@CIMB?

You have to be a registered user and open an i*Trade@CIMB online trading account with CIMB Investment Bank Berhad. Once your trading account has been approved by CIMB Investment Bank Berhad, an email notification will be sent informing you that your online trading account is activated. You can now trade online to transact your shares.

 
2) When will my trade orders be executed?

For your conveniences, you can submit orders for queuing at the Bursa Malaysia system at anytime, 24 hours a day, 7 days a week. Queued orders will be submitted to Bursa Malaysia 30 minutes before the market opens at 8.30am and 2.00pm accordingly. However, the orders will be executed during Bursa Malaysia trading hours from 9.00 am to 12.30pm for the morning session and 2.30pm to 5.00pm for the afternoon session.

 
3) Can I check a record of my orders?

i*Trade@CIMB keeps track for 3 months of all your orders. The 5 order categories that can be viewed from our Real Time Information Screen on "Menu/ Order Status" are :-

  • All orders
  • Pending Orders
  • Matched Orders
  • Cancelled Orders
  • Expired Orders

 
4) How will I know if my orders have been submitted?

If an order is successfully submitted, you will receive a confirmation with an assigned order number. The order will then appear as "Pending Dealer" in the Order Inquiry Screen.

 
5) How do I know that my orders have been executed?

You can see your executed orders on the Order Inquiry Screen which keeps records of all orders matched, unmatched, revised, cancelled or rejected on that same day.

 
6) What happens if I submit an order after the market is closed?

When you submit an order in non-market hours (5.00pm to 9.00am and 12.30pm to 2.30pm), you will be prompted with a message indicating that the market is closed. You can still proceed to send this order for execution, however your order will be queued for the next trading day.

 
7) What will happen to my orders that are not matched at the end of a trading day?

All orders for the day will expire if they are not matched by the end of the trading day. However, if it is a Good Till Date (GTD) order a standing instruction until a date specified by you, the unmatched order will automatically be put on queue again for the next trading day until it is matched. If the order is not matched by the date specified by you, the GTD order will expire.

 
8) How long can I place a GTD order?

You may place a GTD order for a maximum period of 90 calendar days from the day you submit the order.

 
9) Can I cancel or amend my orders?

Yes, you can cancel or amend your orders. You can also cancel or amend the quantity of your purchase and/or online sale order instruction if the purchase and/or sale order have not been matched by Bursa Malaysia. If you are unable to access your account online but wish to cancel your order, you may call your dealer's representative for assistance.

 
10) How can I cancel/revise any unmatched "Day orders" or "Good Till Date" between 12.30pm to 1.00pm and 5.00pm to the next following trading day at 8.30am?

To cancel any unmatched "Day orders" or "Good Till Date" between 12.30pm to 1.00pm and 5.00pm to 8.30am the following trading day, you must click on < Order status >, < Instruction > and < Deactivate > buttons.

 
11) Will my GTD order(s) be put on queue again upon release of the suspension of the counter by Bursa?

No, your GTD order(s) will be cancelled automatically by the system; you need to resubmit your orders.

 
12) How can I know if my GTD order(s) being rejected by the system?

You may view the rejected GTD order(s) under main menu < Order Status> followed by sub menu < Instruction>.

 
13) What are the conditions that will cause my GTD order(s) being rejected by the system?

Your GTD order(s) will be rejected under the following conditions:
a) The contract value of your GTD order(s) is more than your available trading limit
b) The specific counter in relation to your GTD order(s) is suspended from trading by Bursa
c) The order price of the specific counter in relation to your GTD order(s) is outside the range of "Upper & Lower Limit Price".
d) For sell order, the quantity of your GTD order(s) is more than available free shares maintained in your portfolio account. (eg. capital reduction)

 
14) Can I short sell?

Short selling is a serious offence under Section 41 of the Securities Industry Act, 1983.You must have shares in your CDS account before selling.

 
15) Can I carry out Direct Business Transaction (DBT) such as Married deals via online trading?

No, you cannot transact a DBT online. You need to call your dealer representative if you wish to perform such trades.

 
16) What is my trading limit?

Your trading limit will be up to a multiple of 3x of cash collateral in your trust account and up to 2x the value of shares pledged as collateral in your CIMSEC Nominees CDS account.

 
17) Can I create my favourite Stock Watch list?

Yes, you can. You can create up to 10 favourite stock lists according to your preference.